This began with cloud. When software began running as a front-end in a browser, people began complaining about centralization.

But then it became normal.

The monopolization of knowledge and expertise is the next step. I don't mean as if it were intended, but it is the logical progress given the technological evolution. The cause is inventive structures: the tech is neutral (in my opinion), but the way in which it is used and deployed is subject to and disciplined by capital.