I used to do floppy disk data recovery as a service for students at college. Roughly speaking, we helped one student out every three hours, out of 2,500 students, during busy hours. Based on the rates and hours, I think it would come out to something like 25% of the student body, each year, coming to us with a data loss incident involving floppy disks.

YMMV. I’m sure a lot of people were shoving these things into backpacks, and this was post-2000, so the quality of disks for sale was poorer than it was in the 90s and 80s.

I’ve also (since then, for myself) repaired drives. The drives fail because they’re mechanical and have motors, and anything that moves or has a motor in it will need some kind of service. Servicing a floppy drive requires specialized equipment which is hard to find (or requires a lot of patience—it’s possible to repair a floppy drive with just a screwdriver, but it’s not fun; guess how I know?)