> But Anthropic's business practices are scary. They have a reputation for cancelling accounts for random reasons, offer rather bad terms, and have no customer support. I have a strong aversion to services with a reputation for cancelling services arbitrarily. They will apparently cancel based on their system's guesses as to what you're working on. Sometimes they guess wrong. What I'm doing (metaverse clients) is so far out of the mainstream they may guess wrong.

From your response it does not seem like you have enough experience using LLM, and your response seem to indicate a bias from reading posts of folks who got banned. Typically in these situations the poster who got banned, will never typically reveal the full picture of what happened or what their setup was.

Anthropic customer service is terrible, their policies are opaque and could be better. But it is really delusional to think that they are some kind of fly-by-night all-you-can-eat buffet that kick you out for no reason or just because you used up your quota.

From what I understand, if you are using official harness, not using it to build/offer competing service, not sharing account with others, and not doing illegal activity (this is left to their interpretation), the chances of being banned is quite low. This is not anything special to Anthropic, most service providers have some kind of ToS.