points by littlecranky67 2 days ago | 0 comments
Who is the customer and how much are they paying for customer support? Because on Meta, the person visiting the website is not the customer.
[–] choo-t 2 days ago
Meta does sell ad-free membership for Instagram and Facebook, it should make the subscriber a customer.
[–] drawfloat 2 days ago
That's not really true anymore since they started offering subscriptions.
[–] howard941 1 day ago
FB's paid customer support for users has not been helpful to me. Their support staff can't explain how their policies are implemented. They lie to users who manage to wade through the automated support morass. And when you speak to a human you discover they're incapable of correcting mistakes.
[–] pllbnk 2 days ago