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points by elevation 2 days ago | 0 comments
I am excited to see your email product!

I love the

* flat rate service!

* catch-all email

* API

* proper separation of mailboxes and aliases

At these prices, I would love to be able to pay for 10 years of service up front!

Would also love it if you would allow account recovery via certified mail.[**]

My hope is that you would not feature creep too much. Offering video conferencing feels like I should be paying more, but I don't need an office suite, I really just want the email service.

[–] elevation 2 days ago
I've been a pretty happy dreamhost customer, because they offer flat-rate email bundled with their shared hosting. However, they:

* do not have API administration

* do not have a catch-all feature

* require that you have another email address on file [**]

* provide service only when you buy a hosting plan for $$$/year

[**] At dreamhost, they require that I have a non-dreamhost account to which they can send recovery codes. This means I can be hacked if someone compromises dreamhost OR if someone compromises proton mail.

[–] franklymail 2 days ago
Thanks! Wanting to pay for ten years is lovely feedback. We only offer annual billing for now.

We don’t currently offer recovery by physical mail, but I understand why you’d want a way back in that doesn’t depend on another email account. Thanks for suggesting it.

I hear you on feature creep too. Email is our main focus, and keeping it reliable and simple comes first. The other tools are optional to use; you’re welcome to use FranklyMail just for email.

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