A reminder that Window's entire (very small) revenue for MS boils down to 2 things:

* Advertisement

* Sale of collected user data to advertisers

You will notice that neither of those require Windows to be a 'good' product. They do not make anything other than a pittance on actual license sales.

MS has 0 reason to invest any time or effort in making Windows a better product. It just needs to be good enough that the world doesn't totally abandon it. And with how entrenched it is with legacy software that won't run anywhere else, they've got that sorted.

I don't get why anyone is surprised when Windows sucks. There's no financial motivation to care about it. MS is a big company with shareholders - they go where the money is.