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points by mrkn1 4 days ago | 0 comments
A very academic way of saying We have all the data in the world, except the data we actually need. You ask a company how something works and they say:

"Oh, theres a process."

Great. Where is it documented?

"in a spreadsheet."

Which spreadsheet?

"Well, theres the old spreadsheet, new spreadsheet, and the spreadsheet that Karen maintains."

Where's Karen?

"She left in 2021."

[–] dlwh 4 days ago
Yeah exactly. I like to joke that I wrote this as a sublimated rant, but it's as much a meditation on why it was impossible to expect it to have been there.

I don't get to break out my academic voice that often these days, so I appreciate the indulgence.

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